Refund policy

14-day returns

You can return most items within 14 days of delivery for a full refund of the item price.

Conditions

- The item must be in the same condition you received it, unused, in its original packaging.

- Please contact us at homeaccentshop@gmail.com before sending anything back. We will send you the return address and instructions.

- For change-of-mind returns, the buyer pays the return shipping cost.

Damaged, defective or wrong item

Please contact us within 7 days of delivery with photos. We will send a replacement or a full refund, including shipping, at no cost to you.

Refunds

Once we receive and check the returned item, we will email you. Approved refunds go back to your original payment method within 5–10 business days.

Cancellations

You can cancel your order free of charge before it ships. Email us as soon as possible.

Questions about returns? Email homeaccentshop@gmail.com.